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Join us in Spain for the Daikin Australia Dealer Convention on 7-13 September 2024.

Destination

Madrid is a city with a rich history, gorgeous architecture, world-class shopping, and a vibrant nightlife. It's a European capital filled with fine art, excellent wine, and designer boutiques. The city is home to not one but two world famous football clubs — Real Madrid and Atletico Madrid. The capital feels roomy, with wide, tree-lined boulevards flanked by imposing, period apartment buildings. Similar to New York, Madrid is a city that never sleeps thanks to its buzzing bars, terrific tapas and eclectic nightlife. After six nights in Madrid, it is also the perfect launch point to extend your stay and discover more of this wonderful country. It is a mere 2 hours 30 minutes to bustling Barcelona by high-speed train or perhaps travel south to Seville.

Agenda*

 

Friday 6
September

Saturday 7
September

Sunday 8
September

Monday 9
September

Tuesday 10
September

Wednesday 11
September

Thursday 12
September

Friday 13
September

Breakfast

   

At Leisure

At Leisure

At Leisure

At Leisure

At Leisure

At Leisure

Morning & Afternoon

Departures from Australia

Arrivals into Madrid

Optional Activities

Optional Activities

Optional Activities

Optional Activities

Late afternoon Group guided experience in Toledo, 1 hour from Madrid

Departures

Evening

Departures from Australia

At Leisure

Welcome Function

At Leisure

Awards Dinner

At Leisure

Farewell Dinner

 

Overnight

 

Madrid

Madrid

Madrid

Madrid

Madrid

Madrid

 

Friday 6

September

Morning & Afternoon

Departures from Australia

Evening

Departures from Australia

Saturday 7

September

Morning & Afternoon

Arrivals into Madrid

Evening

At Leisure

Overnight

Madrid

Sunday 8

September

Breakfast

At Leisure

Morning & Afternoon

Optional Activities

Evening

Welcome Function

Overnight

Madrid

Monday 9

September

Breakfast

At Leisure

Morning & Afternoon

Optional Activities

Evening

At Leisure

Overnight

Madrid

Tuesday 10

September

Breakfast

At Leisure

Morning & Afternoon

Optional Activities

Evening

Awards Dinner

Overnight

Madrid

Wednesday 11

September

Breakfast

At Leisure

Morning & Afternoon

Optional Activities

Evening

At Leisure

Overnight

Madrid

Thursday 12

September

Breakfast

At Leisure

Morning & Afternoon

Late afternoon Group guided experience in Toledo, 1 hour from Madrid

Evening

Farewell Dinner

Overnight

Madrid

Friday 13

September

Breakfast

At Leisure

Morning & Afternoon

Departures

* Please note that the agenda is subject to change.



Accommodation

The Salamanca area, Madrid’s most upscale neighbourhood, will be our home in Madrid. We recommend that you check out Salamanca’s famous shopping district, Calle Serrano. This pedestrian-only street is lined with designer stores and luxury boutiques, making it the perfect place to indulge in a little retail therapy. You’ll also find some of the city’s best restaurants and cafes here, so be sure to stop and grab a bite to eat while you’re out and about. With its world-class shopping, art scene, and beautiful parks, there’s something for everyone in this vibrant neighbourhood. For more hustle and bustle, Madrid’s busy shopping street of Gran Via is only a 15-minute walk away.

To give our Dealers a true Spanish experience, we have selected two luxury Spanish owned and operated hotels. The hotels are within close walking distance of each other, and both are members of Leading Hotels of the World.

Hotel Fénix Gran Meliá

Hotel Fénix Gran Meliá

The Fénix was one of the first luxury hotels in Madrid. Sink into a red velvet banquette in the lobby with a cocktail and look up at the stained-glass dome to get a flavour of the hotel’s glamorous heritage. A Madrid institution that once played host to the likes of The Beatles, Cary Grant, and Rita Hayworth, this hotel is a mere hop from the posh shops of Calle Serrano. If you prefer classic old-fashioned style to flashy designer places, you’ll love it here.

Address
Calle de Hermosilla, 2,
28001, Madrid,
Map | Website

BLESS Hotel Madrid

BLESS Hotel Madrid

Walking through the front door here takes you right into the middle of the hotel’s lavish bar, a real scene-setter with an eclectic mix of locals. Set in a 19th-century building in the heart of the Salamanca neighbourhood, BLESS Hotel Madrid is the choice for a stylishly sophisticated stay. Newly relaunched in December 2021 after a renovation by Spanish interior designer Lázaro Rosa-Violán, the luxury property exudes both timeless elegance and fashionable elan. This is a contemporary hotel with a real buzz.

Address
Calle de Velázquez, 62,
28001, Madrid
Map | Website

* Dealer hotel allocations will be done by Date of Registration and then Preference, subject to availability at time of registration.





Optional Activities

The following activities are available for purchase during the days at leisure while in Madrid. You can register for these activities through the link provided in the activity email received in July.

During registration, should an activity mention it is at capacity please contact the Daikin Events Team at DaikinDC@veritas.com.au stating the activity/tour you wish to participate in along with the number of people. We will then place you on the waitlist and our team will be in touch as soon as a place opens up.

Children are welcome to attend some of the activities listed below. Where activities are not child friendly, this has been listed under each activity. Child pricing will be charged at a full adult rate.


Cancellation Policies

If you cancel your activity after Wednesday, 31 July a 100% cancellation fee will be charged (unless we can find a replacement).

Bike Tour

Cost: $275.00 per person
Date: Sunday 8th September Tuesday 10th September Wednesday 11th September
Pick Up Time: 10:30am
Duration: 3 hours
What To Bring: Dress in casual and sporty attire, with comfortable shoes. It is also recommended to bring a cap, sunscreen, sunglasses and a small bag with a water bottle.
Meeting Point: Pick up from hotel

Ready to discover Madrid in a relaxed and fun way? This highlights bike tour allows you to discover the city and see the most important sights in a very short time.

In 3 hours, you will see the essentials like the Royal Palace, the Plaza Mayor, the Prado Museum, the Debod Temple, the beautiful Retiro Park and much more. By the end of the tour, you’ll be full of impressions and ideas for you to return and investigate afterwards!

Please note that the route of this activity may be impacted due to La Vuelta, as the final route and timings have not yet been finalised.

Please note, children under the age of 18 years old are not permitted to participate in this activity.

Ceramic Workshop

Cost: $320.00 per person
Date: Sunday 8th September Monday 9th September
Pick Up Time: 11:00am 4:00pm
Duration: 2.5 hours
What To Bring: Dress in casual and comfortable attire.
Meeting Point: Pick up from hotel

Unleash your creativity at our hands-on ceramic workshop! Ideal for all skill levels, our sessions cover essential techniques like hand-building, wheel throwing, and glazing. Guided by experienced instructors, you'll craft unique ceramic pieces while learning about different types of clay and the firing process. Enjoy this workshop in a relaxed environment to explore your artistic side.

Please note, children under the age of 18 years old are not permitted to participate in this activity.

Chinchón & Wine Experience

Cost: $465.00 per person
Date: Monday 9th September Wednesday 11th September
Pick Up Time: 9:45am
Duration: 8 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Do not forget to bring your sunscreen, cap and sunglasses, water and your camera.
Meeting Point: Pick up from hotel

Enjoy a day in one of the medieval gem of Spain; Chinchón. Located 45 km from Madrid, Chinchón is a small town surrounded by wineries and with one of the most famous medieval squares in Spain. On this tour you will visit a local winery and taste its wines together with some tapas. After this, you will head back to Chinchón city center to have lunch and enjoy some time in its square.

This full day tour includes; Transportation, English speaking guide, visit to wine cellar, wine tasting & aperitif, visit to Chinchón, lunch

Please note, children under the age of 18 years old are not permitted to participate in this activity.

Cooking Experience

Cost: $399.00 per person
Date: Monday 9th September Tuesday 10th September
Pick Up Time: 10:30am
Duration: 5 hours
What To Bring: Dress in casual and comfortable attire.
Meeting Point: Pick up from hotel

Learn to cook some classic Spanish Tapas and paella on this cooking experience. You will have the opportunity to prepare and cook two tapas plates (varies depending on season) and paella. During this experience the chef will explain about traditions and Spanish culture and give tips about.

A wine specialist will also lead you through a tasting of 4 wines paired with the meals prepared during the class.

Please note, children under the age of 18 years old are not permitted to participate in this activity.

Eco Tuk Tuk

Cost: $315.00 per person
Date: Monday 9th September Tuesday 10th September
Pick Up Time: 11:00am
Duration: 2.5 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Do not forget to bring your sunscreen, cap and sunglasses, water and your camera.
Meeting Point: Pick up from hotel

Tour Madrid in the most fun and comfortable way – the Eco Tuk-Tuks.

You’ll enjoy a smooth zero-emission ride to incredible and unique destinations. See all the sites, without worrying about transportation.

Your English-speaking guide will be on hand to point out the most relevant areas of the city and discover its’ secrets.

Please note, children under the age of 7 years old are not permitted to participate in this activity.

El Prado Museum

Cost: $158.00 per person
Date: Wednesday 11th September
Pick Up Time: 10:00am
Duration: 3.5 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Please note that inside photography is not allowed within the museum.
Meeting Point: Pick up from hotel

It is renowned as being the largest pinacotheque in the world. It houses more than 8,600 paintings, of which less than 2,000 are exhibited because of lack of space available.

While it's hard to pick out the best from such an outstanding collection, El Prado boasts most of the major works of Velazquez, some superb works by the great El Greco and an excellent selection of Goya's splendid portraits.

This tour is a guided tour; entrance to the museum is included in the ticket price.

Foodie Tour

Cost: $265.00 per person
Date: Sunday 8th
September
Tuesday 10th
September
Wednesday 11th
September
Pick Up Time: 12:00pm
Duration: 4 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Do not forget to bring your sunscreen, cap and sunglasses, water and your camera.
Meeting Point: Pick up from hotel

Sip and savor this city just like the locals on a scrumptious walking tour! With a local culinary guide, you will visit some of the hottest local spots for Spanish cheese, tapas, wine, dessert and more. Start with the origin of everything and visit a real Spanish market where locals’ shop.

Continue your culinary voyage by tasting the signature tapa in Madrid, the bocadillo de calamares and explore all the different stands at San Miguel Market with a special stop to enjoy some jamon, cheese, croquetas and some wine.

To end a wonderful tour, enjoy some churros with chocolate.

This tour will include 5 tapas stops.

Flamenco Workshop

Cost: $590.00 per person
Date: Monday 9th September Wednesday 11th September
Pick Up Time: 2:45pm
Duration: 2 hours 15 minutes
What To Bring: Dress in casual and comfortable attire.
Meeting Point: Pick up from hotel

Enjoy a soul-stirring journey into the heart of Flamenco in Madrid with Flamenco classes to immerse yourself in the artistry of this passionate dance form, guided by knowledgeable instructors who infuse each lesson with the authentic spirit of Spain. Whether you're a novice or seeking to refine your skills, classes cater to all levels, providing a dynamic and enriching experience. Discover the intricate footwork, expressive movements, and rhythmic nuances that define Flamenco.

Please note, children under the age of 18 years old are not permitted to participate in this activity.

Hiking - San Lorenzo De El Escorial

Cost: $430.00 per person
Date: Wednesday 11th September
Pick Up Time: 8:00am
Duration: 8 hours
What To Bring: Dress in casual and sporty attire, with comfortable shoes. It is also recommended to bring a cap, sunscreen, sunglasses and a small bag with a water bottle.
Meeting Point: Pick up from hotel

Hiking around San Lorenzo De El Escorial is one of the best ways to experience more of the landscape, although finding the right route is not always easy, so you will be guided by a professional hiking guide.

The path is easy and a panoramic route to reach the famous “Silla de Felipe II”

This tour will include; Transportation, professional hiking guide, professional cultural guide, entrance ticket to Monastery, lunch at a local restaurant.

Real Madrid Stadium Tour (Santiago Bernabéu Stadium)

Cost: $225.00 per person
Date: Sunday 8th September Wednesday 11th September
Pick Up Time: TBA following game schedule release
Duration: 2 hours 30 minutes
What To Bring: Dress in casual and comfortable attire.
Meeting Point: Pick up from hotel

Enjoy a tour* of the facilities in the heart of Madrid, where you can learn and recall the history of hundreds of priceless objects, including the most prestigious trophies won by Real Madrid, the best club of the 20th century.

This tour will include: The museum, photo opportunity with the Champions League trophy, panoramic view of the stadium and visit the official shop.

*Due to the construction work being carried out on the Santiago Bernabéu stadium, the Tour route is temporarily affected and is subject to change without notice.

Palacio Real

Cost: $199.00 per person
Date: Monday 9th September Wednesday 11th September
Pick Up Time: 10:00am
Duration: 3.5 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Please note that inside photography is not allowed within the museum.
Meeting Point: Pick up from hotel

Guided Tour

The massive bright-white Royal Palace on the Plaza de Oriente dates from 1734, when the 3,000-roomed royal residence was commissioned by Philip V. The grandiose state apartments are filled with art treasures, antiques and opulent Rococo decor that could rival Versailles.

But it is impossible to try to describe all of its beauty in a few lines. Just the throne room alone would take these and more; add to it the China Room, the Alabarderos, the Official Dining Room, The Queen's Room just to tell you a few of the rooms that you could let your eyes rest.

This tour is a guided tour; entrance to the palace is included in the ticket price.

Segway Tour

Cost: $456.00 per person
Date: Monday 9th September Tuesday 10th September
Pick Up Time: 9:00am 1:30pm
Duration: 2.5 hours
What To Bring: Dress in casual and sporty attire, with comfortable shoes. It is also recommended to bring a cap, sunscreen, sunglasses and a small bag with a water bottle.
Meeting Point: Pick up from hotel

Discover Madrid Río and the Royal Palace on a Segway! Glide along the scenic riverbanks of Madrid Río, enjoying its lush parks and modern bridges. Then, experience the grandeur of the Royal Palace, marveling at its stunning architecture and rich history. Led by expert guides, get ready to explore Madrid’s natural beauty and royal heritage on a Segway!

Thyssen Museum

Cost: $185.00 per person
Date: Sunday 8th September Tuesday 10th September
Pick Up Time: 10:00am
Duration: 4 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Please note that inside photography is not allowed within the museum.
Meeting Point: Pick up from hotel

The Thyssen Bornemisza is an impressive art museum in Madrid. It is part of the so-called Golden Triangle of Art, which also includes the Prado and the Reina Sofia national galleries.

Monet, Degas, Van Gogh, Rembrandt, Van Eyck, Durer, Caravaggio, Canaletto, Gauguin, Hopper… these are just some of the great names whose works you can see in the museum.

The collection has almost 1000 paintings that span the history of art from the 13th right up until the 20th century.

This tour is a guided tour; entrance to the museum is included in the ticket price.

Toledo

Date: Thursday 12th September
Time: Afternoon - Evening

Toledo will play host to this year’s farewell function, and what a place to spend your final night in Madrid!

Daikin will be hosting an optional day trip to Toledo located approximately 1hr from Madrid prior to the evening function. Daikin will be giving Dealers, their partners and children the option to take part in a guided tour, and it will be up to you on how much or how little time you would like to spend in Toledo. Daikin will be offering three options while in Toledo:

  • Extensive Tour – approximately 1:30pm departure from Madrid
  • Express Tour – approximately 2:30pm departure from Madrid
  • No Tour, only attending the farewell function – approximately 4:45pm departure from Madrid

More information on each tour and what to expect will be released and communicated at the end of July.

Walking Tour

Cost: $99.00 per person
Date: Sunday 8th September Tuesday 10th September
Pick Up Time: 9:30am
Duration: 4 hours
What To Bring: Dress in casual attire, comfortable shoes recommended. Do not forget to bring your sunscreen, cap and sunglasses, water and your camera.
Meeting Point: Pick up from hotel

Visit Madrid's town center and its surroundings with a professional guide on this walking tour.

You'll start at historic Puerta del Sol, continuing along the Calle del Arenal to Plaza de Opera, while your guide provides commentary on the Spanish capital city's history and architecture.

Please note that the route of this activity may be impacted due to La Vuelta, as the final route and timings have not yet been finalised.

Flights*

All flights for Dealer Convention 2024 will be booked individually, not as a group ticket, this will provide our Dealers with the best possible travel experience with online access to their bookings. Dealers will be flown on the most direct route to Madrid - Emirates, Qatar Airways and Etihad currently offer best access. Should a Dealer wish to fly on a different airline, they will be allocated an allowance of $3,000 per person including taxes for return Economy Flights to and from Australian capital cities. Regional dealers will continue to receive complimentary flights to and from Australian capital cities to connect with their international flight.

No flights are being held for our group. Please register for the event as soon as your sales qualify and secure your air travel.

Group airport transfers will be provided for Dealers who book their flights through Veritas on the main group arrival and departure dates.

Transfers to and from your home airport or outside the group flights are at your own discretion and expense.

*All Dealer airfares to be booked via Veritas. Flights will be assigned as registrations are received.


Travel Information

Travel Extensions & Package Options

Madrid’s location as the capital of Spain offers endless options for an extension in Spain and other parts of Europe. Some Spanish destinations you may wish to consider are Barcelona, San Sebastian, Seville. We have also heard good things about the Galicia region. We will be sending out some suggested extension packages shortly and will send you a communication to advise you of this information.

Your airfares are normally “common rated” which means that you can fly into Madrid and return from another country or visa versa on the same airline. This is the advantage of using Emirates or Qatar Airways who have an extensive network.

You may already know your confirmed travel plans. Should you require any assistance booking travel arrangements to extend your trip, please contact the Daikin Events Team on +61 2 8908 5666 or email travel.team@veritas.com.au.

FAQs

Contact

For more information please contact the Events Team on +61 2 8908 5666 or email DaikinDC@veritas.com.au.